Team member 1

New Zealand’s Only Supplier Of Pipeline Solutions Making It Easy Through Supply, Training, And Support.

Waterworks is a privately owned and operated company with our roots dating back to the 1980’s, where Graeme Thomas founded a light engineering business. Through the 1990’s Graeme and his two eldest sons developed the company into a leading designer, supplier, and installer of pumping and pipeline solutions. This practical, hands-on, in-the-field experience led to the company being transformed into who we are today... ‘a leading importer and distributor of quality piping systems.’

What motivates us?

Right from the day we started three basic principals have been the guiding lights for our journey and form the backbone of who we are and the decisions we make:

1. Care for the team and our families.
2. Go the extra mile to care for our clients.
3. Care and support our communities wherever we can.

It is these three principles which have formed what we call our ‘four-dimensional’ company vision:

To be the supplier of choice to New Zealand pipeline installers, be an essential distribution channel for global manufacturers of high-quality products, provide our team with opportunities to personally thrive in a positive and sustainable environment, and support community welfare.

Each day we are guided by these six values:

1. Honesty
2. Positive Outcomes
3. Responsiblity
4. Respect
5. Agile
6. Professionalism

We make the work of our clients, suppliers, and team easier through open communication, delivering on promises, and providing trust and support...that’s ‘The Waterworks Experience.’

We work on a global scale to give New Zealand pipeline installers access to fresh innovation from reputable manufacturers to make your job easier while delivering a reliable installation. We strive to provide an unparalleled level of service, giving you confidence in supply, knowing you can get what you need when you need it. What sets Waterworks apart is our consistent dedication to delivering product on time, every time and standing firmly behind any goods or services we provide. This commitment is backed by the following guarantees:

Same Day Dispatch – All orders for in stock items, requiring truck transport, received by 3pm and all orders, requiring courier freight, received by 4:45pm will be dispatched the same day or we fully cover any freight charges. Click here to see our Freight and Returns Policy.
Quality Guarantee – All products and/or services delivered by Waterworks will be to the highest quality and if something is not right we will do what it takes to put it right.

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Contact Us

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Amos Thomas

Being responsible for our procurement, Amos is the walking definition of agility. Known as the 'smiling assassin', he doesn't have many words to say, but grins his way out of any trouble. It is safe to say that no one else in the company has a memory as good as his... if he doesn't remember, it probably didn't happen. This ability works out in his favour, as he definitely needs a very good memory in order to navigate the piles of paperwork on his desk. He sprints everywhere, like a well-oiled 'high octane, low noise' machine with only one speed - fast! He is quick to action any tasks that land on his desk, always providing the best possible solution to our customers. And as if running around all day wasn't enough, guess what he does on his spare time? Yep, he runs – marathons! But now and again you may see him sitting back and drinking his extra-large mug of black tea.

Business Contact Details:
Email: amos.thomas@waterworksnz.co.nz
Phone: 06 769 6343

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Andy Osborne

Andy is a man on a mission with a watch in his hand. Responsible for dispatching all pipe orders, he has a very strong work ethic and is an extremely hard worker, with incredible horsepower. He learnt a lot of his leadership skills, punctuality, assertiveness and commitment from the 9 years he served as a regular force in the army, and today he is a section commander for the army reserves 5/7 RNZIR Taranaki Platoon. If a job can be done - and there is enough time - he will roll up his sleeves and get onto it, with his no non-sense approach - unless it is a computer job, as he doesn't sit down very often. If you need to email Andy, well... that's too bad. Aside from his military-like discipline and diligence, Andy is also a team player who works very well with others, and then goes home for a nice and cold, well deserved beer.

Business Contact Details:
Email: warehouse@waterworksnz.co.nz
Phone: 06 769 6373

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Angus Currie

Angus comes from an extensive background in sales & marketing across multiple industries, and he brings his vast experience and professionalism to assist our dispatch team in getting all orders dispatched on time. He is very familiar with warehouse systems and is creative in the way of making small adjustments that make a big difference to the production in the warehouse. Control is a big thing for Angus, as he likes to stay on top of his tasks, helps Andy with his difficult task of guarding time and shows incredible self-control at morning tea shouts. Being a self-diagnosed sweet tooth, it is very hard for him to resist the yummy treats. Good on you Angus, some of us definitely don't have this kind of self-control. Apart from always getting to the task at hand while being friendly and approachable, Angus is also very eager to learn new skills. His interests are so vast in fact, they range from bee keeping, to singing and playing the piano. He is most definitely a very interesting man!

Business Contact Details:
Email: warehouse@waterworksnz.co.nz
Phone: 06 769 6373

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Daniel Burnell

I wasn't sure which personality to introduce first, the calm and friendly warehouse assistant Dan Burnell, or the professional wrestler "Handsome" Danny Jacobs with his long hair and sparkly outfits. These 2 characters have very distinct attributes... Dan is a regular hard working guy, who is extremely adaptable, dependable and a great communicator. "Handsome" Danny Jacobs communicates through his own twisted version of glamour and style, while using mind games to get into the head of his opponents and waiting to capitalize on any opening his controversial tactics create. A much different character than the guy we know. Dan walks into the office every day and gives us all a big, friendly " Hello Team!", uplifting our spirits even on busy days, always making sure his job is done and there is enough time for a good laugh with his teammates. Since his first day in the office, Dan has left a really good impression on all of us and he demonstrates great leadership skills daily, always keen to take on more responsibility. Now writing this has made me wonder if this is all for real, or if it is all a part for Jacob's mind games. Whatever it is - keep it up Dan, it works!

Business Contact Details:
Email: warehouse@waterworksnz.co.nz
Phone: 06 769 6373

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Daniel Thomas

Daniel comes from a background in Precision Engineering, which comes as no surprise to us - precision is definitely his thing. He is the head of the fine-tooth-comb department, and his colleagues see him as a walking ERP. He knows every item code price, warehouse location, customer and still remembers how to do year 12 maths, 30 odd years later. But for some strange reason, he never seems to remember to unmute himself on Zoom. He is so accurate; he can read a 4,500-page legal volume and spot the one loophole. He walks so fast, we can say he is a fast-paced person, working in a fast-paced environment. Although he is usually physically rushing, when talking to someone he is always calm, considerate and helpful. But as soon as the conversation is finished, off he goes again racing around the building with no hesitation to don the overalls to tweak a fitting for a customer, and then magically transporting himself back into office mode, as if nothing had happened. And after all that, he still finds the energy to visit Mt Damper and complete a beach walk with his children - in one day. Phew! I'm puffed just typing this.

Business Contact Details:
Email: daniel.thomas@waterworksnz.co.nz
Phone: 021 220 1085

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Gary Thomas

Gary is a fitter-turner by trade and has over 25 years' experience in the business of design, sales and service of pumping equipment and water supply systems. He is the technical encyclopaedia and design guru, who finds a solution no matter how complex the application. He has walked many miles in the installers boots, supplying and installing thousands of pumps across NZ, keeping the wheels of many industries turning. In fact, it would be fair to say that most of the “green spots” visible when flying across the Taranaki dairy farm landscape during a mid-summer drought, are the result of his work. He has found nothing more satisfying in his hands-on work than livening an irrigation system for the first time, after spending hours designing and installing it. He is definitely a DIY kinda guy, who believes only perfect is good enough. His understanding of flow and pressure in piping systems is second to none. If there was ever a trusted advisor in the piping industry it, has to be encapsulated in this genius. Even the most experienced pipe installers tap into his wealth of knowledge and phone 0800 Gary. When he is not busy with technical stuff, sorting hire tooling or putting quotes together for our clients, he can be found enjoying the outdoors and loves a good BBQ with friends and family.

Business Contact Details:
Email: gary.thomas@waterworksnz.co.nz

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Jason Thomas

Jason is a born and bred Taranakian, with a background of sales in the horticulture and pipeline industries. He is an excellent coach with great technical knowledge, who is so concerned about creating a good work environment he even laughs at Benny's jokes. There is a gigantic amount of data stored in his brain, from conversations with clients that happened years ago, to meeting topics, to every sport statistic that ever existed. And don't worry, he won't let you forget it either. He always goes the extra mile, be it for our customers or literally on the road. Being incredibly competitive, he is the team member to have clocked over the greatest number of kilometres travelled on sales trips. Luckily it was all worth it, as he has managed to build great relationships with clients overtime, while also keeping us in the office in the loop of what is happening around the country. He is the official company Chef and enjoys cooking up a storm at lunch shouts, from delicious burgers to roast meals, he also makes great salads and veggies on the odd occasion he is feeling healthy (which doesn't really happen that often). On his free time, he is rarely actually free, as his gardens take a bit of keeping up with. If you need advice on Europress, cooking or landscaping, Jason is your guy.

Business Contact Details:
Email: jason.thomas@waterworksnz.co.nz
Phone: 06 769 6373
LinkedIn: Jason Thomas

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Joey MacKenzie

Born in Toronto and raised in Nova Scotia, Joey moved to NZ in 2004 and has been our warehouse team captain since 2019. He comes from a 17-year background in warehousing, and has also done a couple of shorter stints in IT support and the plumbing & heating industry. Joey is a great leader, who uses his outstanding ability to problem solve on a daily basis while always leading by example. We must say that his good sense of humour plays a big part in his management style, as he easily gets through the bad jokes, and has the loudest and most frequent laugh that reverberates through the warehouse. He is a super willing and obliging coordinator with the heart of a Canadian grizzly, who genuinely cares about the wellbeing of the people he works with. When he is not busy organising our entire warehouse operations, you will find him watching sports, talking about sports or playing sports, as well as spending a lot of quality time with his wife and kids.

Business Contact Details:
Email: joey.mackenzie@waterworksnz.co.nz
Phone: 06 769 6373
LinkedIn: Joey MacKenzie

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Lani Thomas

Lani is a bright young lady who brings a breath of fresh air and a fresh spark of youthfulness to the company. She started with us straight out of school in January 2021 and has proven to be a quick learner who takes things in her stride, with an incredibly positive attitude at all times. Lani is friendly, helpful and a skilled number plate reader. She will notice someone's old car from years ago and remember it by their number plate. If anyone gets their car stolen call 0800 Lani to solve the mystery, and she will spot it on her next road trip around New Zealand. She is very unique, and the only person at Waterworks to have done rodeo - but this is backwards on a sheep... accidentally! When she is not busy processing orders or offering friendly support to our customers and staff, she can be found enjoying a day at the beach with friends and family. And if she is not outdoors, she will most likely be sharing a nice piece of chocolate with Bronté. We think the sweet tooth runs in the family!

Business Contact Details:
Email: lani.thomas@waterworksnz.co.nz
Phone: 06 769 6373
LinkedIn: Lani Thomas

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Mariana Melo

Mariana is a key member of the Waterworks team, winning the annual, peer nominated, 5-Star Award two years running. Her bright and bubbly personality illuminates the office, as does her new bright orange Kia in the carpark. Apart from looking after our accounts receivable, Mariana also helps Waterworks to create a culture of continuous improvement through her Internal Projects Lead role. Coming from a fast-paced background in Tourism & Hotel Management, nothing phases Mariana. In fact, we think she may have been a professional juggler in the past, as she can have a hundred balls in the air and not drop one of them…. that is until wine o’clock Friday night. Hailing from Brazil in 2005, speaking only her native Portuguese, being an avid book worm and ‘self-improvement junkie’, Mariana has acquired a broader English vocab than the Collin’s Thesaurus! Outside of work Mariana loves helping others succeed too, assisting many fellow Brazilian migrants with their career development in New Zealand. But her real chillax therapy is her love for painting, tramping or going totally off the grid…so long as there’s internet!

Business Contact Details:
Email: mariana.melo@waterworksnz.co.nz
Phone: 06 769 6373
LinkedIn: Mariana Melo

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Martin Thomas

Martin is our General Manager and a marketing legend, who has been brushing up on his acting skills for our marketing materials lately. In fact, he is so good at sales and marketing, he has a gardener pay him for the privilege of tidying up his home garden - now THAT'S influence! But it wasn't always this way... and now we are supposed to tell you his story of struggle. Actually, nah... it wasn't really a struggle. He spent his school holidays with a mix of helping Dad and the brothers at work or working in his uncle’s nursery. However, this could be called part time school holiday work because there were more days spent having fun. Joined the family business straight out of school spending most of his time either helping out on the tools with pump and pipeline installation, or despatching orders. He completed a diploma in marketing and ended up in the marketing role somewhat by default. He is the youngest of the Directors and gets away with blue murder, even though he claims he doesn't. On his free time, he will often go for an 80km bike ride, and then remember it's also 80km home again - oops. He also enjoys hiking, being on the water, and Arnot’s Chicken Crimpies. If there is an opportunity for some cricket or rugby (or any sport!), he will be there.

Business Contact Details:
Email: martin.thomas@waterworksnz.co.nz
Phone: 027 220 7536
LinkedIn: Martin Thomas

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Theresa Adamski

Theresa is a key member of the fine-tooth-comb department, with an analytical mind like no other. She looks after our financial reporting and accounts payable, and certainly is the most accurate person in the team - by far. She is happiest working on her state-of-the-art excel spreadsheets for hours on end. A real data genius. Consistency and accuracy are big things for Theresa, as she is always thorough and precise in everything she does, with no grey areas or uncertainty. A real asset to the team! Theresa's commitment and dedication extend beyond her job, as she is often seen leaving work in her running gear – rain, hail, or sunshine. Tenacity is the word.

Business Contact Details:
Email: theresa.adamski@waterworksnz.co.nz
Phone: 06 769 6373

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Tim Jordan

Tim comes from a strong background in sales, with a solid 33 years' experience under his belt. He is passionate about quality products, high level of service, innovation, and he loves witnessing quality installations. Since day one, Tim has been a huge asset to the team, bringing not only his wealth of knowledge, but also a good dose of daily optimism and gratitude. It is not every day you find someone who truly cares about others the way Tim does, and he makes an effort to consistently show his support and appreciation not only to his customers, but also his colleagues and family. Building strong relationships is an art he has been mastering for many years, and it takes a real people person to empathise with others the way he does, so he can provide the best possible solution for all. When he is not busy helping his customers, you will find him passionately supporting his son's rugby career, spending time with his grandson and riding his badass Harley Davidson Tri Glide. A nice guy with an adventurous spirit.

Business Contact Details:
Email: tim.jordan@waterworksnz.co.nz
Phone: 027 309 4337
LinkedIn: Tim Jordan

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